Apprenticeship Quality Assurance Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Nacro Full time
Quality Assurance Officer Opportunity

Nacro is seeking a highly motivated and detail-oriented Quality Assurance Officer to join our team. As a Quality Assurance Officer, you will play a crucial role in supporting our Quality Assurance & Safeguarding Manager in the delivery of quality assurance and safeguarding activity across the Justice and Health Directorate.

Key Responsibilities:
  1. Quality Assurance and Reporting: Track, document, and report quality levels, safeguarding information, and KPI and performance data for our projects within Criminal Justice and Health care settings.
  2. Quality Assurance Activities: Document quality assurance activities and carry out remote data assurance reviews and in-person quality assurance audits across the directorate.
  3. Internal Reporting and Audits: Support the Quality Assurance and Safeguarding Manager with the development of internal reporting and audits.
  4. Service User Feedback: Assist managers in the collation of service user feedback and support the delivery of focus groups and service user engagement activity.
  5. Representation and Collaboration: Positively promote and represent Nacro at all times, while building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.

Nacro is a charity that has been changing lives, building stronger communities, and reducing crime for over 50 years. We are committed to social justice, fairness, and giving people a second chance. If you share our values and are passionate about quality assurance and safeguarding, we encourage you to apply for this exciting opportunity.



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