Area Maintenance Manager

1 month ago


Manchester, United Kingdom City Facilities Management Full time
Job Summary

This role is responsible for leading the technical teams in the delivery of planned and reactive maintenance services. The successful candidate will ensure that services are delivered in line with legislative and regulatory standards, while meeting service level agreements.

Key Responsibilities
  • Lead the technical teams in the delivery of planned and reactive maintenance services
  • Ensure services are delivered in line with legislative and regulatory standards
  • Meet service level agreements
  • Complete compliance audits in a timely fashion
  • Provide technical support and coaching to Area, Site & Maintenance Technicians
  • Ensure under performance against KPI's is understood and action plans are in place
  • Ensure all tools and equipment necessary are available to deliver both reactive and planned maintenance
  • Support the Divisional Operations Manager on all technical, people and FM process issues
  • Provide cover for Divisional Operations Manager during times of absence, holidays and meetings
  • Complete specified reports and compliance documentation
  • Audit FM documentation and ensure action plans are in place for any non-compliance issues
  • Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's
  • Attend site project meetings where the site is under trial, renewal or remodel
Requirements
  • Recognised technical background with experience in hard FM
  • Ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance
  • Ideally membership CIBSE, BIFM or equivalent
  • A working understanding of service and repair requirements for a wide range of electrical and mechanical equipment
  • A working knowledge of the maintenance service within the FM industry
  • Previous experience of effectively leading and managing a team
  • Previous experience of developing client relationships at a stake holder level
  • Strong PC literacy, with experience in extracting, collating and presenting performance data
  • Strong communication skills, both written and verbal
  • Excellent planning, organising, prioritisation and project management skills
  • Strong results focus, takes accountability for own performance and that of the team
  • Effective problem-solving and decision-making
  • Highly flexible and self-starting
  • Experience in managing financial budgets
  • Ability to climb ladders, work in confined spaces and carry out the requirements of the role

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