High-Risk Medical Equipment Specialist

4 days ago


Wylde Green, Birmingham, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time
Medical Service Engineer

$35-40,000 + bonus, medical, pension, 33 days annual leave

An international manufacturer and distributor of high-risk medical devices is seeking a skilled Workshop-Based Medical Engineer to join their expanding team.

About the Role

As the primary point of contact for equipment maintenance and repair, you will receive comprehensive product training directly from the manufacturer.

You will also provide remote technical support to Field Service Engineers as well as customers, including clinical staff and third-party medical engineering companies.

In addition, you will be responsible for investigating customer complaints related to medical equipment, identifying and reporting any product issues.

Key Responsibilities
  • Maintenance and repair of high-risk medical equipment
  • Remote technical support to Field Service Engineers and customers
  • Investigation of customer complaints related to medical equipment
Requirements
  • Prior experience in medical engineering or equivalent experience in the military (RAF, Navy, HM Forces etc.)
  • Good IT competency - ability to use emails, Excel, and internal equipment management systems
Benefits
  • Generous Pension Scheme
  • Opt-In medical plan
  • 25 days annual leave plus 8 days bank holidays, 33 days paid leave in total
  • Manufacturer product training
  • Annual salary reviews
Work-Life Balance

This role offers a great work-life balance, with Monday-to-Friday working hours and flexible start and finish times available.

You will be based full-time at the company's head office in Birmingham, with no requirement to travel as part of this role except for occasional accompaniment of a field engineer on a job.



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