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Customer Service Representative

1 month ago

Nelson, Lancashire, United Kingdom ASB Bank Full time

ASB Advice Centres (Branch Banking)

Customer Specialist Permanent Part Time

At ASB, we're committed to delivering innovative, personalised, and convenient solutions for our customers. Our Advice Centres are currently undergoing a transformation to ensure we continue to meet the evolving needs of our customers.

Te tūranga | The role:

We're seeking a Customer Specialist to join our friendly team within our Advice Centre based in Nelson. As a Customer Specialist, you'll be responsible for handling a broad range of banking queries and requests from customers.

ASB offers innovative online offerings, and you'll play a key role in supporting and educating our customers on the various banking solutions and options available to them.

This is a part-time position working 30 hours a week.

Ō pūkenga | About you:

We're looking for individuals who can build strong relationships, learn quickly, and respond effectively. You'll need to be passionate about providing memorable customer experiences and have the ability to educate customers on our digital and self-service channels.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the chance to progress your career in multiple directions, in various teams and locations. ASB offers a fun and supportive team with awesome benefits.

You'll also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team

Me pēhea te tono | How to apply?

For additional information, please see the attached Position Description, and to register your interest in this position, please apply online.