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Customer Service Representative

2 months ago

Swindon, Swindon, United Kingdom Sainsbury's Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, responding to customer queries, and resolving issues in a professional and courteous manner.
  • Sales and Merchandising: Work with colleagues to achieve sales targets, maintain a high level of store standards, and ensure that products are displayed and merchandised effectively.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support and assistance as needed, and contribute to a positive and inclusive team culture.
  • Stock Management: Assist with stock management tasks, including receiving and processing stock deliveries, and maintaining accurate stock records.

Benefits:

  • Competitive Pay: Enjoy a market-leading rate of pay, with opportunities for overtime and bonuses.
  • Discounts and Perks: Receive a range of discounts and perks, including a discount card, free food and hot drinks, and access to exclusive shopping offers.
  • Training and Development: Receive comprehensive training and development opportunities to help you grow and succeed in your role.
  • Work-Life Balance: Enjoy a guaranteed part-time schedule, with a range of shifts to suit your needs.

About Sainsbury's:

Sainsbury's is a leading UK retailer, committed to delivering excellent customer service and providing a positive and inclusive work environment for our colleagues. We are proud to offer a range of benefits and opportunities for career development, and we are looking for talented individuals like you to join our team.