Senior Technical Consultant
4 weeks ago
Glasgow / Edinburgh – Hybrid
£60,000 DOE
We are seeking a dedicated Senior Technical Consultant to join the Professional Services team at a leading fintech client.
Key Responsibilities:- Implementation Support: Provide daily support for financial management solution implementations.
- Estimation and Discovery: Perform high-level estimation tasks and prepare inputs for the Bid Approval Process.
- Client Collaboration and Solution Design: Understand client processes and design solutions to meet their needs.
- Project Coordination: Collaborate with internal teams to outline delivery plans.
- Quality Assurance and Monitoring: Track project progress and support acceptance testing.
- Stakeholder Communication: Conduct status meetings and document key discussions.
- Issue Resolution: Handle customer queries and escalations.
- Ability to produce detailed solution requirements.
- Excellent analytical, problem-solving, and collaboration skills.
- Comfortable presenting to senior executives.
- Knowledge of CASS, Payments, Banking, Asset Management, or Insurance.
- Familiarity with technical and business documentation.
- Understanding of change control and software development lifecycle.
- Degree in a relevant subject or appropriate business analysis certification.
- Background in FinTech, SaaS, or Finance.
- Proven experience leading customer workshops and managing defect triage and test plans.
- Knowledge of financial reconciliation software.
- Generous holiday package
- Birthday leave
- Discretionary bonus scheme
- Pension scheme
- Income protection
- Private healthcare
- Health and well-being activities
- Flexible/hybrid working options
- Financial well-being advisors
- High-street discount codes
- Access to learning platforms and training courses
- Fundraising activities and charity events
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