Visitor Centre Manager

4 weeks ago


Blaydon, Gateshead, United Kingdom Groundwork NE & Cumbria Full time
About the Role

We are seeking an experienced Visitor Centre Manager to join our team at the Land of Oak and Iron Heritage Centre in Winlaton Mill, Gateshead. As a key member of our team, you will be responsible for the daily management of our Heritage Visitor Centre and Cafe, leading a team of staff and volunteers to ensure a high-quality, professional, and profitable business.

Key Responsibilities
  • Manage the day-to-day operations of the Heritage Visitor Centre and Cafe, including catering, hospitality, events, and resource management.
  • Lead and motivate a successful team to deliver excellent customer service and achieve business objectives.
  • Develop and implement strategies to improve visitor numbers, customer satisfaction, and revenue growth.
  • Collaborate with the Groundwork NE & Cumbria team to ensure alignment with our charitable objectives and values.
About You

We are looking for a customer-focused and passionate individual with experience in managing a successful visitor centre, including provision of catering, hospitality, events, and resource management. You will have excellent leadership and communication skills, with the ability to motivate and inspire a team to deliver exceptional results.

This is a fantastic opportunity for someone who is looking for a new challenge and is passionate about delivering excellent customer service and achieving business success. If you are a motivated and experienced professional who is looking to join a dynamic and supportive team, we would love to hear from you.

What We Offer

We offer a competitive salary, a comprehensive benefits package, and the opportunity to work in a beautiful location with a passionate and dedicated team. If you are interested in this exciting opportunity, please click the apply button to submit your application.



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