Systems Engineering Experience Specialist

4 days ago


Leamington Spa, Warwickshire, United Kingdom Jaguar Land Rover Full time

Job Summary:

We are seeking a highly skilled Model-Based Systems Engineer to join our team in delivering modern luxury customer experience solutions. This role focuses on modelling customer experiences, gathering and refining requirements, managing diverse stakeholders, and benchmarking industry standards.

About the Role:

This position involves developing and maintaining end-to-end models of customer journeys and experiences using Model-Based Systems Engineering (MBSE) tools and techniques. The successful candidate will work closely with cross-functional teams, including UX/UI designers, system engineers, and data analysts.

Key Responsibilities:

  1. Develop and maintain comprehensive models of customer interactions at every touchpoint.
  2. Use modeling frameworks like SysML, MSOSA or other relevant tools to define system architecture and capture customer expectations.
  3. Conduct comparative analyses of industry standards, customer experience trends, and competitor solutions.
  4. Collaborate with stakeholders to ensure model alignment with business objectives and technical constraints.

About the Team:

You will be part of a dynamic team that is passionate about creating exceptional experiences for our customers. We are committed to fostering a diverse, inclusive culture where everyone can bring their authentic self to work and reach their full potential.

What You'll Need:

  1. Proficiency in Model-Based Systems Engineering (MBSE) methodologies and tools.
  2. Strong understanding of system design, architecture, and customer experience modeling frameworks.
  3. Expertise in eliciting, documenting, and managing requirements using tools like DOORS, Jama, or JIRA.

Estimated Salary: £55,000 - £70,000



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