Quality Assurance Specialist

4 weeks ago


Telford, Telford and Wrekin, United Kingdom Proto Labs Full time

Be yourself at Protolabs

We are an equal opportunity employer, committed to building a diverse team that feels valued in the workplace. You can help make our company better.

We are the leaders in digital manufacturing, hiring doers, makers, and creative thinkers who tackle roles with an entrepreneurial spirit.

For our UK manufacturing site in Telford, we are looking for a self-motivated Quality Coordinator for a full-time permanent position.

As a Quality Coordinator you will:

  • Receive Network orders at goods-in, booking them into the internal system following the completion of goods-in internal checks.
  • Visually and dimensionally inspect network orders with basic metrology equipment, following the customer specification via the internal computer system, recording all relevant data.
  • Pack Network orders according to the packaging specification to ensure safe delivery to the end customer.
  • Ship Network orders to the end customer via the internal shipping system.
  • Liaise through the escalation process any quality concerns to ensure customer expectations are met or exceeded.
  • Collate production data, review and escalate ongoing issues to Quality Manager, and provide/recommend solutions where possible.
  • Attend quality meetings to discuss non-conformance data and provide possible solutions to route cause issues where possible.
  • Ensure that all rejected/quarantined items are dealt with before the end of the shift.
  • Knowledge of production processes, quality controls.
  • You ideally have gained hands-on experience in daily visual/dimensional inspections with basic metrology equipment.
  • Able to read and write in English, and do basic arithmetic.
  • Open and welcoming corporate culture globally.
  • Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership training.
  • Onsite car parking, bicycle storage, and convenient public transport links.
  • Newly built canteen with free hot drinks.
  • Employee Discount scheme with savings across thousands of UK retailers.
  • Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.
  • 25 days holiday entitlement plus Bank Holidays, increasing with length of service.
  • Death in service policy for eligible employees – 4 x base salary.


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