Contract Administrator

1 month ago

Leicester, Leicester, United Kingdom STERIS Full time
About the Role

We are seeking a highly organized and detail-oriented Contract Administrator to join our team at STERIS. As a key member of our contracts and invoicing team, you will play a vital role in supporting our customers with regards to contract renewals, quoting contract/non-contract works, and managing invoices.

Key Responsibilities
  • Identify and quote contract renewals in line with our standard contract renewal process
  • Process contract and non-contract orders into our Service Management System/ERP system, ensuring accurate entry of information and pricing
  • Manage and respond to customer queries relating to contract and non-contract pricing/orders
  • Complete system checks for contract/non-contract chargeable works and process invoices in a timely manner in line with our invoicing process
  • Liaise with NHS Supply Chain and other framework providers regarding questions, contract renewals, and discount schemes
  • Generate quotes for non-contract works/orders
  • Manage Service Management System data accuracy with regards to installation base and invoicing errors
  • Liaise with service management and finance departments regarding credit requests, rebates, invoices, and renewals
Requirements
  • Experience working in an office-based customer service environment (1 year minimum)
  • Comfortable with data analysis and numerical reasoning
  • Previous administration experience within contract management (1 year minimum)
  • Previous experience using ERP/Service Management Systems (ideally Oracle/SIEBEL)
  • Excellent skill level and experience of using IT tools: Excel, Word, PowerPoint, Outlook
About STERIS

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and customers in more than 100 countries.

We strive to be an Equal Opportunity Employer.

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