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Washroom Operations Team Lead

1 month ago

Brough, East Yorkshire, United Kingdom PHS Group Limited Full time

Job Title: Washroom Operations Team Lead

Job Summary:

We are seeking a highly skilled and experienced Washroom Operations Team Lead to join our team at PHS Group Limited. As a key member of our hygiene operations team, you will be responsible for guiding a team of colleagues to achieve their regional goals and service levels.

Key Responsibilities:

  • Lead a team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity.
  • Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies.
  • Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives.
  • Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members.
  • Respond to urgent customer requests as directed by the scheduling team or management team.

Requirements:

  • Previous training/coaching experience desirable.
  • Excellent Service Delivery and Driving skills.
  • Able to work effectively with Managers, Drivers, HR, L&D, and Health and Safety Teams.
  • To abide by and communicate/demonstrate Health and Safety regulations and COSHH.
  • Demonstrates resilience and ability to work effectively under pressure.
  • Full UK manual Driving License for a minimum of 12 months, with a maximum of 6 points.
  • The successful candidate will need to meet the requirements of an enhanced DBS check.