Washroom Operations Team Lead
2 weeks ago
Job Title: Washroom Operations Team Lead
Job Summary:
We are seeking a highly skilled and experienced Washroom Operations Team Lead to join our team at PHS Group Limited. As a key member of our hygiene operations team, you will be responsible for guiding a team of colleagues to achieve their regional goals and service levels.
Key Responsibilities:
- Lead a team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity.
- Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies.
- Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives.
- Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members.
- Respond to urgent customer requests as directed by the scheduling team or management team.
Requirements:
- Previous training/coaching experience desirable.
- Excellent Service Delivery and Driving skills.
- Able to work effectively with Managers, Drivers, HR, L&D, and Health and Safety Teams.
- To abide by and communicate/demonstrate Health and Safety regulations and COSHH.
- Demonstrates resilience and ability to work effectively under pressure.
- Full UK manual Driving License for a minimum of 12 months, with a maximum of 6 points.
- The successful candidate will need to meet the requirements of an enhanced DBS check.
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