Debt Recovery Specialist

1 month ago


Poole, Poole, United Kingdom Get-Recruited (UK) Ltd Full time

Sales Ledger Position Available

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We are partnering with a highly successful business located in Poole, Dorset that is seeking an experienced Credit Controller to join the team.

As Credit Controller / Sales Ledger, you'll be responsible for managing a portfolio of existing B2B customers with direct responsibility for collecting due and overdue debts via phone and email.

Naturally, this role involves professional communications with Clients, Internal Sales Departments, and the Finance Team to resolve invoices queries.

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  • As Credit Controller / Sales Ledger, you'll report to the Finance Manager and be responsible for collecting due and overdue invoices from business-to-business customers.
  • You'll build effective relationships and rapport with clients, communicating via Phone and Email, resolving queries and ascertaining payment within agreed terms.
  • You'll attend weekly meetings with the sales team to escalate invoice queries.
  • You'll reconcile customer accounts to log payments and identify discrepancies.
  • You'll set up new customers, conduct credit checks, and review credit levels for existing customers.
  • You'll produce and distribute customer statements of account, overdue and reminder letters.
  • You'll produce and circulate weekly and ad-hoc stop, credit updates, and other reports.
  • You'll proactively manage new accounts and high-value invoices.
  • You'll escalate significant issues/concerns to management.
  • You'll assist with month-end consolidated invoicing.

Key Responsibilities:

  • You will be responsible for managing a portfolio of existing B2B customers.
  • You will collect due and overdue debts via phone and email.
  • You will build effective relationships and rapport with clients.
  • You will communicate via Phone and Email.
  • You will resolve queries and ascertaining payment within agreed terms.
  • You will attend weekly meetings with the sales team.
  • You will escalate invoice queries.
  • You will reconcile customer accounts.
  • You will log payments and identify discrepancies.
  • You will set up new customers.
  • You will conduct credit checks.
  • You will review credit levels for existing customers.
  • You will produce and distribute customer statements of account.
  • You will produce and circulate weekly and ad-hoc stop, credit updates, and other reports.
  • You will proactively manage new accounts and high-value invoices.
  • You will escalate significant issues/concerns to management.
  • You will assist with month-end consolidated invoicing.

About Us:

We are a highly successful business located in Poole, Dorset.

We offer a salary of up to £30,000 plus a bonus scheme.



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