Senior Hospitality Director
2 weeks ago
Mercure Earls Court, a premier hospitality brand, invites applications for a Senior Guest Relations Manager to lead our team in delivering exceptional guest experiences. Located in the heart of London, our hotel boasts stunning views of the city skyline and offers guests a warm welcome.
Salary: £55,000 - £65,000 per annum, depending on experience.
Job Description:
The successful candidate will be responsible for ensuring that every guest has a memorable stay with us. This includes providing exceptional customer service, resolving issues promptly, and maintaining high standards of quality and cleanliness throughout the hotel.
Required Skills and Qualifications:
We are looking for a highly motivated and experienced professional with excellent communication and problem-solving skills. A degree in hospitality or a related field is essential, as is previous experience in a similar role.
Benefits:
In addition to a competitive salary, we offer a comprehensive benefits package, including a contributory pension scheme, life insurance, and generous holiday allowance.
Others:
This is an exciting opportunity to join a dynamic and growing team and contribute to the success of Mercure Earls Court. If you are passionate about delivering exceptional guest experiences and have the skills and qualifications required, please apply.
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