Commercial Portfolio Manager
7 days ago
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We are seeking a skilled Commercial Portfolio Manager to join our team at CV Library. As a Commercial Portfolio Manager, you will play a critical role in driving business growth by developing new accounts and enhancing existing relationships.
You will be responsible for building and maintaining strong client relationships, staying informed about local market trends, competitors, and customer needs, participating in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction, and working with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Key Responsibilities:
- Client Relationship Management: Develop and implement effective strategies to build and maintain strong client relationships, ensuring seamless communication and aligned goals.
- Market Analysis: Conduct thorough market research to stay informed about local market trends, competitors, and customer needs, providing actionable insights to support transformation/pipeline opportunities.
- Client Success: Collaborate with cross-functional teams to develop and execute strategies that drive client success, aligning with company goals and objectives.
- Innovation & Strategy: Contribute to the development of innovative security solutions, leveraging industry expertise and best practices to drive business growth.
Requirements:
- Prior experience in managing client relationships and delivering excellent customer service
- Expertise in P&L ownership, forecasting, and budgeting
- Demonstrated commercial acumen with a strong track record of delivering solutions
- Strong understanding of risk profiles and mitigation options
- Proven consultative sales skills
- Experience in project costings and managing margins
- Excellent communication skills, with the ability to engage and influence key stakeholders
- Strategic leadership skills and an innovative approach to problem-solving
Benefits:
- A competitive salary range of £45,000 - £60,000 per annum, depending on experience
- A comprehensive benefits package, including company pension and advice, life assurance scheme, discounted gym memberships, wellness advice and support, dental and physical health plans, cycle to work scheme, car lease and new car purchasing schemes, discounts on high street brands, online shopping, holidays, days out, Arriva Bus Travel, mortgage advice, payroll ISA's, eligibility for Costco Membership
- Opportunities for further education, eLearning courses, accredited courses by C&G, ILM, IOSH, and SIA, leadership development programs both local and global, pay roll giving, working with charities such as Calderwood House, KPMB, and Wooden Spoon, supporting local community initiatives, supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
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