Restaurant Operations Manager

7 days ago


Cheltenham, United Kingdom Wingstop Full time
Management Role in Cheltenham

The estimated salary for this Assistant Manager position at Wingstop is £25,000 - £35,000 per annum.

Company Overview: At Wingstop, we're all about creating shared moments with our customers and staff. We're not just a fast-food chain; we're a community that values passion, energy, and unmatched vibes.

Job Description: As an Assistant Manager at Wingstop, you'll work alongside the General Manager to create a fantastic working environment, motivating your team to deliver an exceptional customer experience. You'll be part of a social food culture where families, friends, and colleagues share the love for FLAVOUR.

Key Responsibilities:

  • Work closely with the General Manager to develop strategies and initiatives that drive sales growth and customer satisfaction.
  • Foster a positive and inclusive team culture by promoting open communication, empathy, and respect among team members.
  • Collaborate with the management team to identify areas for improvement and implement changes to enhance operational efficiency and profitability.
  • Develop and maintain a deep understanding of our menu offerings, including ingredients, preparation methods, and nutritional information.

Requirements:

  • 6-12 months of management experience from a hospitality, leisure, or retail background.
  • Strong leadership skills, with the ability to motivate and empower team members.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with colleagues and customers.
  • A passion for delivering exceptional customer experiences and driving sales growth.

Benefits:

  • Generous staff food policy, allowing you to enjoy our delicious wings on shift.
  • Enjoy 20-50% off when dining with friends and family.
  • Birthday Time Off: Your special day is on us
  • Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
  • Discount Platforms: Access retail, dining, and wellbeing benefits.
  • Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
  • Top-Notch Training: Kick off your Wingstop journey with a tailored programme.
  • Grow with Us: We offer development opportunities to help you rise through the ranks.


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