Customer Service Associate

2 weeks ago


Manchester, United Kingdom Staycity Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Residential Front Desk Assistant at Staycity Group.

This role is an excellent opportunity to develop your skills in providing exceptional guest experiences, maintaining a high level of professionalism, and working collaboratively with colleagues to achieve our goals.

About the Role
  • Represent Staycity Group with passion and enthusiasm as a Brand Ambassador
  • Maintain a high level of professionalism when interacting with guests
What We Offer

We're committed to supporting your health, wellness, learning, and development. Our benefits package includes:

  • Paid Maternity, Surrogacy, Adoptive & Paternity leave
  • An extra day off for your birthday
  • Flexible working patterns
  • Incentive schemes
  • Discounted rates for overnight stays
  • Refer and earn scheme
  • TaxSaver commuter scheme (only applicable in Ireland)
  • Cycle to work scheme (only applicable in Ireland/UK)
  • Education Support
  • Volunteer days: 2 paid volunteer days per year
  • EAP: Employee Assistance Program

No experience is necessary - full training is provided.

Salary

£22,000 - £25,000 per annum, depending on location and experience.



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