Patient Service Representative

2 weeks ago


Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

About the Role

We are seeking a highly organized and customer-focused Patient Service Representative to join our team at our Plymouth hospital. As a key member of our Administration department, you will be responsible for providing exceptional patient care and administrative support to our patients and visitors.

Key Responsibilities

  • Meet and greet patients and visitors, ensuring they have the necessary paperwork and ID.
  • Book appointments, admissions, and patient referrals, and respond to general enquiries.
  • Process mail, manage car parking pass allocation, and perform other administrative tasks as required.
  • Provide support to the wider admin function during periods of high pressure and staff shortages.

Requirements

  • Strong administration experience with excellent communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in using internal clinical systems and ability to learn new systems quickly.
  • Commitment to delivering high-quality patient care and service.

About Us

At Practice Plus Group, we are dedicated to providing safe and effective patient care. We are a values-driven organization that prioritizes patient-centered care and staff well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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