Aftersales Team Lead
2 weeks ago
About the Role
We are seeking an experienced Aftersales Manager to join our team at Group 1 Automotive. As a key member of our aftersales team, you will be responsible for managing the parts, vehicle technicians, and service advisors to ensure exceptional customer service and meet performance targets.
Key Responsibilities
- Lead and manage the aftersales teams to achieve sales and customer satisfaction targets.
- Monitor and analyze performance data to identify areas for improvement and implement changes.
- Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
- Proven experience in a similar role within the automotive industry.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- State-of-the-art facilities and modern automotive technology.
Our Values
At Group 1 Automotive, we pride ourselves on our core values of Respect, Integrity, Transparency, Teamwork, and Professionalism. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.
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