Aftersales Team Lead

2 weeks ago


Watford, Hertfordshire, United Kingdom CV-Library Full time
Aftersales Manager

About the Role

We are seeking an experienced Aftersales Manager to join our team at Group 1 Automotive. As a key member of our aftersales team, you will be responsible for managing the parts, vehicle technicians, and service advisors to ensure exceptional customer service and meet performance targets.

Key Responsibilities

  1. Lead and manage the aftersales teams to achieve sales and customer satisfaction targets.
  2. Monitor and analyze performance data to identify areas for improvement and implement changes.
  3. Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements

  1. Proven experience in a similar role within the automotive industry.
  2. Strong leadership and management skills.
  3. Excellent communication and interpersonal skills.

What We Offer

  1. Competitive salary and benefits package.
  2. Opportunities for career progression and professional development.
  3. State-of-the-art facilities and modern automotive technology.

Our Values

At Group 1 Automotive, we pride ourselves on our core values of Respect, Integrity, Transparency, Teamwork, and Professionalism. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.


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