Optical Team Lead

7 days ago


London, Greater London, United Kingdom Cubitts Full time

We are looking for a skilled Optical Team Lead to join Cubitts. Reporting directly to the Store Manager, you will be responsible for delivering an exceptional customer experience at all times.

As an Optical Team Lead, you will ensure the seamless running of the store by working closely with our HQ departments and managing all dispensing activities. You will also be responsible for your team's optical learning and progression, acting as an ambassador for Cubitts and educating others about our mission.

Key Responsibilities:

  • Support the Store Manager in delivering exceptional customer service
  • Manage daily operations, ensuring the smooth running of the store
  • Lead and train on Cubitts Bespoke services, supported by our marketing leading technology
  • Participate in weekly trade calls and monthly meetings, setting focuses and goals
  • Ensure company procedures are followed to protect inventory and assets
  • Provide training and development for all team members
  • Oversee product launches with flawless execution each time

Requirements:

  • A passionate and motivated individual, aligned to and inspired by our Company Brand Values
  • 1-2 years management experience, with a background in optical, team building, and recruitment
  • An excellent communicator, both written and verbal
  • You thrive in a busy environment, enjoy responsibility, and take pride in what you do
  • You're highly organized, possessing meticulous attention to detail and a keen interest in aesthetics

Benefits:

  • Complimentary spectacles
  • Bespoke holiday allowance
  • Personalized training and development with exclusive access to the YCN platform
  • Yoga classes and lots of company socials
  • Mental Health Partnership with Champion Health
  • Unlimited You Can Now Business Skills Training
  • Qualified financial expert Bippit

Contract: Permanent. Full time 40 hours per week, Monday-Sunday. Salary: £30,546


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