Commercial Development Officer

2 weeks ago


Newbury, West Berkshire, United Kingdom eGain Corporation Full time

eGain Corporation Overview

eGain Corporation provides cutting-edge knowledge management software solutions to empower businesses to deliver exceptional customer experiences and optimize operational efficiency.

We are seeking an experienced Business Development Executive to join our team and drive our sales initiatives by qualifying inbound marketing leads using the MEDDIC sales qualification methodology. This ensures that leads handed over to our Client Directors are of high quality and possess strong growth potential.

Main Responsibilities
  • Thoroughly research leads prior to initial phone calls to understand their digital presence and market standing.
  • Identify customer needs, pain points, and objectives during interactions, documenting these details in CRM systems and reporting on a weekly basis.
  • Develop tailored content and engagement strategies to nurture leads across multiple channels.
  • Evaluate leads against established criteria to determine eligibility for sales consideration and dispose of non-progressive leads within CRM systems.
  • Provide feedback on lead quality.
  • Manage CRM records, track lead metrics, and analyze trends to enhance qualification processes.
Essential Requirements
  • Bachelor's degree in a relevant field such as business, marketing, or a related discipline.
  • Proven experience in sales or business development, preferably within the SaaS or technology sectors.
  • Proficiency in CRM software and Microsoft Office applications.
Salary Range

The estimated annual salary range for this position is $95,000 - $120,000, dependent on location and individual qualifications.



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