Account Specialist

3 weeks ago

Falmouth, United Kingdom SRG Full time
About the Role

We are seeking a highly motivated and experienced Account Specialist to join our Gastroenterology team. As a key member of our sales team, you will be responsible for driving sales growth and performance in the Southwest of England.

Key Responsibilities
  • Performance
    • Deliver monthly, quarterly, and annual expected volume/sales growth and performance for territory in line with agreed goals and objectives.
    • Own local market data and role model high business acumen.
  • Customer Focus
    • Use of a 'best in class' Customer Engagement Skills model.
    • Engagement with an 'Advanced Customer Engagement' model, including adoption ladders, segmentation, and hypertargeting.
    • Excellence in execution of key stakeholder meetings to drive maximum impact.
  • Team Player
    • Develop SMART pre-call objectives in line with territory strategy and brand team goals.
    • Share best practice to enhance our business success across the Brand Team
    • Strong communication skills, ability to flex style based on individual preferences to get the best out of your peers.
    • Gather and use insights to pressure test local account plans with territory team.
  • Raise the Bar
    • Clinical and Market Knowledge Development; Demonstrates in depth disease, product, market, and competitive intelligence expertise.
    • Always adheres and champions industry and company compliance requirements.
    • Own your own development/talent plan with your line manager and proactively develop any required competencies to drive your goals and aspirations.
    • Has a deep understanding of the multi-stakeholder environment.
  • Territory Management
    • Regularly analyse and report on sales performance, to facilitate ongoing data and insight driven decision making.
    • Develop an Integrated Account Management (IAM) plan for own territory with cross functional partners, to optimally execute the brand strategy in line with local opportunities.
    • Drives an innovative mindset of the territory team, to identify opportunities to leverage, and create solutions to overcome barriers.
Requirements
  • Experience within a commercial sales role, with relevant secondary care setting sales experience is preferred, but not essential.
  • Gained the ABPI Medical Representative's Exam (or equivalent) within first two years of employment as a representative.
  • Experience in building long-term customer relationships.
  • Promote ongoing internal learning agility and Continuous Professional Development for self and others, demonstrating a growth mindset.
  • Practical knowledge and understanding of customer requirements.
  • Role model for company Ways of Working to drive our positive culture.
  • Think with a strong customer centric mindset.
  • You harness creative thinking and problem-solving abilities.

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