Senior Quality Assurance Manager

1 week ago


Peterborough, Peterborough, United Kingdom The Lettings Hub Full time
Job Description
As a Senior Quality Assurance Manager at The Lettings Hub, you will play a vital role in ensuring the highest standards of quality across our Referencing department. Your key responsibilities will include:
• Conducting targeted quality checks to identify areas for improvement
• Collaborating with the team to develop and implement quality control processes
• Providing training and coaching to new starters and existing team members
• Reviewing and responding to customer complaints and online reviews
The ideal candidate will be self-motivated, an effective planner and organiser, able to work to timescales and at pace, with excellent knowledge and attention to detail. We estimate that the successful candidate will earn approximately £12,000 per year.

About Us
The Lettings Hub prioritises wellbeing and culture, creating a collaborative environment where all colleagues can share ideas and grow with the business. Our quarterly awards, free snack station, and monthly challenges promote a positive and competitive work atmosphere.

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