Claims Resolution Specialist

3 weeks ago


Halifax, Calderdale, United Kingdom Zego Full time

About Zego

We're a leading insurance company that's changing the way people think about motor insurance. Our goal is to provide the lowest priced insurance for good drivers, and we're looking for a passionate and driven Claims Handler to join our team in Halifax.

This is a great opportunity for individuals without prior insurance experience, but who are eager to learn and thrive in a dynamic environment. As a Claims Handler, you'll play a crucial role in achieving the company's objectives and ensuring excellent levels of customer satisfaction.

Key Responsibilities:

  • Handle FNOL- first notification of loss calls/claims for our motor customers and respond promptly to customer inquiries.
  • Route customers to the best supplier and provide professional customer support.
  • Work collaboratively with the team to achieve the company's objectives.

What We're Looking For:

  • A positive and proactive mindset, with a flair for building rapport and a keen eye for detail.
  • The ability to multitask, set priorities, and manage time effectively.
  • A dedicated and flexible individual who is available to work 40 hours per week, including weekdays, evenings, and weekends.

What It's Like to Work at Zego:

We're a company that values diversity and inclusion, and we're committed to creating a friendly and inclusive space where our people can thrive. We believe in empowering our employees to reach their full potential and achieve extraordinary things.

Our hybrid way of working allows for a great balance between collaborative face time and flexible home-working. We cover the costs for company-wide events and provide a separate hybrid contribution to help with travel costs.

We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.



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