Customer Service Assistant

2 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Tesco Full time

About the role

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Assistant, you'll play a vital role in helping us achieve this vision.

You'll be responsible for providing exceptional customer service, answering queries, and resolving issues in a timely and professional manner. Your passion for delivering great service will shine through in every interaction, ensuring our customers feel valued and supported.

As a key member of our team, you'll also be involved in various tasks, such as processing transactions, handling customer complaints, and maintaining store standards. Your ability to work well under pressure and multitask will be essential in delivering an outstanding customer experience.

We're looking for someone who is:

  • Passionate about delivering exceptional customer service
  • Ability to work well under pressure and multitask
  • Enthusiastic and energetic with a positive attitude
  • Good communication and interpersonal skills

In return, you'll enjoy a range of benefits, including:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life

We're proud to be a Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process. If you have any accessibility requirements, please let us know and we'll do our best to support you.

Please note that we can only accept candidates over the age of 18. We're an equal opportunities employer and welcome applications from all qualified candidates.

Join us in making a difference and creating a better future for our customers, communities, and planet.



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