Customer Service Ambassador

3 weeks ago

Colsterworth, Lincolnshire, United Kingdom McDonald's Full time

Overview

About McDonald's

We're a global brand with a commitment to serving our customers and making a difference in our communities. As part of our team, you'll play a vital role in delivering exceptional customer experiences and driving business results.

The Role

We're seeking a friendly and enthusiastic Customer Care host/hostess to join our team As the face of our restaurant, you'll be responsible for providing top-notch service to our customers, ensuring their needs are met, and exceeding their expectations. Your day will be filled with opportunities to engage with customers, resolve issues, and create memorable experiences.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Work collaboratively with colleagues to achieve sales targets and drive business results
  • Contribute to maintaining a clean and welcoming environment, adhering to health and safety standards
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

We're proud to offer a range of benefits, including:

  • A competitive salary of £7.50-£9.00 per hour (dependent on experience)
  • A comprehensive benefits package, including holiday pay and meal allowances
  • Opportunities for career growth and professional development
  • A fun and supportive work environment

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A strong ability to multitask and work under pressure
  • A passion for delivering exceptional customer service
  • A flexible approach to working hours, including evenings and weekends

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