Senior Team Leader

4 weeks ago


Manchester, United Kingdom Hop Vietnamese Full time
About the Role

We are seeking an experienced Shift Leader to join our HOP team and support our team members in delivering exceptional customer service and ensuring the smooth operation of our restaurants.

This is a key leadership role that involves coordinating and monitoring daily restaurant operations, including opening and closing procedures, managing team members, and maintaining high standards of customer service.

The ideal candidate will have previous experience in a supervisory or team leader role within the hospitality or retail industry and will be able to demonstrate strong leadership and problem-solving skills.

Key Responsibilities:

  • Coordinate and monitor daily restaurant operations
  • Manage and motivate a team of team members
  • Maintain high standards of customer service
  • Ensure compliance with health and safety procedures
  • Contribute to the development and implementation of new ideas and initiatives

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work for a dynamic and expanding brand
  • A fun and supportive team environment

About HOP Vietnamese:

HOP Vietnamese is a vibrant and rapidly expanding restaurant brand that is passionate about delivering exceptional customer experiences and serving delicious, authentic Vietnamese cuisine.

We are committed to providing our team members with a positive and supportive work environment that encourages them to grow and develop their skills.

  • We pride ourselves on our commitment to delivering excellent customer service and creating a welcoming atmosphere for all our guests.


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