Telecommunications Engineer

4 days ago

Coleshill Warwickshire, United Kingdom In Technology Group Full time
About the Role

We are seeking a skilled Telecommunications Engineer to join our dynamic team at In Technology Group Ltd. As a VOIP/Telephony Provisioning Engineer, you will play a crucial role in configuring, deploying, and managing VOIP services for our clients.

Job Overview

The successful candidate will be responsible for provisioning and configuring VOIP/telephony systems for new and existing clients. This includes managing onboarding and setup processes, collaborating with sales and support teams, and troubleshooting VOIP issues.

Key Responsibilities
  • Provision and configure VOIP/telephony systems for new and existing clients
  • Manage onboarding and setup processes, including number porting and SIP trunking
  • Collaborate with sales and support teams to gather client requirements and ensure technical feasibility
  • Diagnose and troubleshoot VOIP issues, including call quality and connectivity
  • Maintain and update documentation on provisioning processes and system configurations
  • Monitor and optimize system performance to ensure high availability and reliability
Requirements

To be considered for this role, you will need:

  • Proven experience in VOIP/telephony provisioning or a related field
  • Proficiency with SIP, RTP, and related telephony protocols
  • Experience with VOIP platforms such as 3CX, Asterisk, FreePBX, Cisco, or BroadSoft
  • Knowledge of number porting processes and regulations
  • Familiarity with network concepts, including firewalls, NAT, and QoS
  • Strong problem-solving skills with a proactive mindset
  • Excellent communication skills, both written and verbal
Desirable Skills

Certification in VOIP/telephony technologies (e.g., Cisco CCNA Voice, SIP School certifications) is desirable, as is experience with cloud-based telephony platforms and familiarity with database management and querying.

In terms of salary, we are offering a competitive package based on your experience, estimated to be around £32,500 per annum, with opportunities for growth and professional development.

If you are a motivated and detail-oriented individual with a passion for telecommunications engineering, please apply for this exciting opportunity to join our team at In Technology Group Ltd.

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