Technical Field Services Engineer

1 day ago


Weybridge, Surrey, United Kingdom ZipRecruiter Full time
About the Role

We are seeking an experienced technical professional to join our team as a Technical Support Engineer (Field Based). The successful candidate will be responsible for ensuring that our customers receive high-quality service and support for their Home Entertainment products.

The position involves traveling to various locations throughout the UK and Europe to provide technical support and assistance. The successful candidate will need to be flexible, have excellent problem-solving skills, and be able to work well under pressure.

  • Responsibilities include monitoring and reporting on the performance of ASCs, developing the repair network as required, and understanding and reacting to Service scorecard results.
  • The successful candidate will also be responsible for identifying and bringing new ASCs online as required by the business.

The salary for this position is estimated to be around £52,000 per annum, depending on experience, with additional benefits such as private healthcare, 25 days' annual leave, and a pension contribution.



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