Product Support Engineer
2 weeks ago
Location: Diss
Salary: 32-35k
Technique Recruitment Solutions is a specialist Engineering & Manufacturing recruitment company working with our client, a long-established glass rooflight specialist based in Diss.
RoleTo resolve internal production issues, sales technical support, and external customer-raised problems.
Key Responsibilities:
- Produce concept sketches, general arrangements, manufacturing drawings, BOMs, technical manufacturing, and consumer supporting documentation as required.
- Demonstrate innovative solutions to complex problems.
- Utilize Autodesk Inventor to create CAD models and drawings using parametric modeling.
- Develop technical documentation, factory build & work instructions, and end-user documentation using appropriate software.
- Create Bills of Materials (BOM) and variants listings.
- Learn and adopt our IT systems for order configuration, BOM control, and variant calculations.
- Support the technical team and others in developing new products and product/process improvements.
- Contribute to continuous improvements and value engineering of current and future products.
- Participate in mechanical product testing and fault-finding during development and on existing products.
- Attend site visits for issue diagnosis and technical tasks as required.
- Assist manufacturing with technical advice, training, development of jigs and fixtures, and other improvement activities.
- Support management in introducing new or improved procedures and processes that improve our activities and plans.
A degree in mechanical, design, or manufacturing engineering or relevant experience.
A record of innovative solutions to similar products.
A wide use of MS Office.
A detailed knowledge of Autodesk Inventor and Vault.
Experience of prototype development and evaluation.
A creative engineering streak coupled with in-depth manufacturing knowledge.
Good writing and communication skills.
BenefitsCompany pension
On-site parking
Store discounts
Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the hospitality industry. We work and support some of the most well-known companies in Norfolk and Suffolk. These temporary vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.
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