Fragrance Specialist

A career opportunity exists for a highly skilled Fragrance Specialist to join our Jo Malone London team.

The successful candidate will provide inspirational, authentic and personalized customer service, combining their passion for fragrance and gifting to create unique in-store experiences for our customers.

Key Responsibilities:

• Deliver exceptional customer service, ensuring each customer has a memorable and inspirational in-store experience.
• Develop a deep understanding of our fragrances and products, enabling expert advice and recommendations.
• Collaborate with the team to create engaging in-store events and visual merchandising displays that showcase our brand and products.
• Maintain a high level of product knowledge, staying up-to-date on new launches and trends.

Requirements:

• Passion for fragrance and gifting, with a strong desire to provide exceptional customer service.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Flexibility to work variable hours, including weekends and holidays.
• Proof of right to live and work in the country.

About Jo Malone London:

Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We create luxurious fragrances for bath, body, and home, perfect for gifting or personal use.

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who shares our passion for fragrance and gifting, we encourage you to apply for this exciting opportunity.