Dayornightcare Hostel Reception Staff

4 days ago


Liverpool, Liverpool, United Kingdom Dayornightcare Full time

About Us:

Dayornightcare is a leading hostel in Liverpool City Centre, offering comfortable and affordable accommodation to travelers from around the world. Our friendly and welcoming team provides exceptional customer service, ensuring that every guest feels at home.

We are seeking a Night or Shift Porter to join our team, who shares our commitment to delivering exceptional customer service and creating a warm and welcoming environment for our guests. As a Night or Shift Porter, you will be responsible for managing the hostel during night shifts, which includes:

  • Reception Desk Duties: You will be the first point of contact for guests and staff, answering queries, resolving issues, and providing exceptional customer service.
  • Guest Management: You will be responsible for checking guests in and out, handling room allocations, and ensuring a smooth and efficient check-in/check-out process.
  • Building Security: You will be responsible for securing the hostel and its premises during night shifts, including locking doors, monitoring CCTV, and responding to any security incidents.
  • General Maintenance: You will be responsible for maintaining the cleanliness and upkeep of the hostel, including cleaning common areas, restocking supplies, and reporting any maintenance issues.

The salary for this position is £26,000 - £32,000 per annum, depending on experience. As a live-in position, accommodation will be provided free of charge. We offer a minimum 32 hours per week and opportunities for overtime.



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