Technical Services Manager
2 weeks ago
Harrison Scott Associates is seeking a highly skilled Technical Services Manager to join its team of artworkers and technical experts. This role is a key internal and client-facing position that focuses on the technical aspects of jobs and projects.
Key Responsibilities:
- Oversee and manage all technical aspects of jobs, projects, procedures, and developments.
- Liaise with all departments to ensure seamless technical support and validation of works orders.
- Represent the company externally on technical matters related to jobs, projects, procedures, and developments.
- Develop and maintain systems for measuring service delivery and client satisfaction.
- Establish and maintain relationships with clients and suppliers to improve the order fulfillment process.
- Coordinate print development work and shared client initiatives to influence positive change and manage expectations.
- Provide training and development to internal and external associates.
- Stay up-to-date with market trends, technical developments, and client needs.
Requirements:
- Natural leadership qualities and ability to interface with all levels.
- Complete understanding of print processes and limitations.
- Strong decision-making ability and ability to manage multiple projects.
- Excellent verbal, analytical, organizational, communication, and written skills.
We are looking for a candidate who:
- Has natural leadership qualities and can interface with all levels.
- Has a complete understanding of print processes and limitations.
- Can make strong decisions and manage multiple projects.
- Has excellent verbal, analytical, organizational, communication, and written skills.
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