Scientific Customer Support Specialist

1 month ago


Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full time

Role Overview

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at our environmental testing lab in Oxfordshire. The ideal candidate will have a background in science and excellent customer service skills.

Key Responsibilities

  • Provide exceptional customer service to our clients via phone and email.
  • Administrative tasks including invoicing, booking sample collections, and resolving customer queries.
  • Develop and maintain relationships with existing customers.

Requirements

  • A background in science is highly beneficial, either from an academic or professional environment.
  • Excellent customer service skills are essential, ideally developed during experience in a similar role.
  • Must be highly motivated, with great attention to detail and problem-solving capability, excellent communication skills, and a strong appreciation for the principles of quality and efficiency in a fast-paced environment.

What We Offer

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop professionally and progress.



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