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Customer Delivery Driver/Picker

2 months ago

Witney, Oxfordshire, United Kingdom apetito Full time
{"About the Role": "We are seeking a reliable and customer-focused individual to join our team as a Customer Delivery Driver/Picker. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.

Responsibilities:

* Deliver frozen meals to customers in a timely manner
* Pick orders within the coldstore
* Use our app to update customers' deliveries
* Provide exceptional customer service at all times
* Undertake pre-shift inspection of your van
* Drive safely, responsibly, and within the law
* Clean and refuel your van as needed
* Contact the office with any discrepancies or delays
* Ensure customer confidentiality
* Assist the office team and picking team as required
* Report health and safety, stock quality, and mechanical issues
* Assist the team if another member is absent or on holiday
* Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers

Requirements:

* Experience in a customer service-based role
* Full UK manual driving license
* Basic computer literacy, including use of phone apps
* Evidence of work stability
* Basic secondary education

Desirable:

* Experience of multi-drop delivery role
* Experience in a care-based role
* Warehouse experience
* Health and safety awareness

Personal Qualities:

* Friendly, approachable, and reliable
* Passionate about delivering excellent customer service
* Good attendance and timekeeping

What We Offer:

* Competitive salary - accredited Living Wage employer
* 33 days holiday per year, including bank holidays (which are considered a normal working day)
* Option to purchase up to 5 additional days holiday per year
* Discretionary annual bonus scheme
* Pension scheme - employer matched contributions up to 4%
* Life assurance scheme worth at least 1x annual salary
* Free turkey or voucher at Christmas
* apetito perks scheme, including salary sacrifice options and retail discounts

Our Values:

At apetito, we take pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. We are an accredited Living Wage employer and committed to making a real difference in our communities.

Join us in our mission to build an inclusive workplace where everyone reaches their full potential.

If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.

Please note that all offers of employment are subject to a driving assessment, driving license checks, and DBS checks.

We look forward to hearing from you