Food and Beverage Operations Manager

4 weeks ago


Salford, United Kingdom Millennium Hotels and Resorts Full time
About the Role

We are seeking an experienced Food & Beverage Supervisor to join our team at The Copthorne Hotel Manchester.

Job Summary

The successful candidate will be responsible for supervising the Food & Beverage Department, ensuring a high standard of customer service is offered at all times. They will work closely with the Food & Beverage Manager to deliver a great experience for our guests.

Key Responsibilities
  • Assisting the Food & Beverage Manager with recruitment and selection of Food & Beverage team members
  • Training new and existing team members to deliver excellent customer service, providing feedback and support as required
  • Ensuring high standards of cleanliness are maintained within the Food & Beverage areas
  • Taking responsibility for the float, payments, and ensuring that all company policies and procedures are adhered to by the team
  • To assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running of the department
Requirements

The ideal candidate will have:

  • Supervisory experience, particularly within the hospitality industry
  • Proven experience within a Food & Beverage environment, ideally within a hotel/quality establishment
  • Outstanding customer service skills
  • Good organisational skills
  • The ability to work well under pressure and maintain a professional approach
  • A positive can-do attitude and great team player
  • Experience of MICROS
About Us

The Copthorne Hotel Manchester is situated on the attractive Salford Quays waterfront and is within easy reach of MediaCityUK. We offer a range of guest rooms, including Standard and Suite accommodation. Our Clippers Brasserie serves traditional menu options with views over Salford Quays, while the Clippers Bar offers hearty pub food throughout the day.

What We Offer

We provide a comprehensive benefits package, including:

  • Pension Plan
  • Meals Provided on Duty
  • Employee Discounted Accommodation
  • Employee Discount on Food & Beverage and Hotel Restaurants
  • Friends and Family, (discounted) Accommodation Rate
  • Length of Service related holiday scheme
  • Uniform
  • Eye Care Vouchers
  • Long Service Awards
  • Employee of the Month / Year
  • Recommend a Friend Scheme

As part of the Millennium Hotels and Resorts group, we offer real opportunities to develop and gain promotion within the industry.



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