IT Support Professional

3 days ago


Blackpool, Blackpool, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time

We are seeking a skilled IT Support Professional to assist with on-site IT support in our school customers based in the Blackpool/Lancashire area.

Key Responsibilities:

  • Provide remote and face-to-face technical assistance to teachers and pupils.
  • Support and maintain Windows Server, mobile device, and network infrastructure.
  • Offer hands-on advice and guidance to schools to develop their IT networks.
  • Maintain a helpdesk facility providing clients with feedback on technical issues.
  • Support an allocated network of schools on a rotational basis.

Requirements:

  • Experience with SCCM, Windows Server, Windows 10/11, Office 365, SIMS, and Jamf MDM/Lightspeed MDM.
  • Possess excellent communication and problem-solving skills.

Benefits:

  • Bespoke system training provided.
  • Microsoft certifications paid for.
  • Friendly team environment.
  • Pension scheme available.
  • Fuel expenses reimbursed.

The successful candidate will have the opportunity to develop their technical skills and career through our comprehensive training plans and facilities. Estimated salary is £27,000 - £35,000 per annum.



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