Senior Product Development Manager
4 weeks ago
At Scottish Friendly, we're looking for a skilled Senior Product Development Manager to join our team. As a key member of our product development team, you'll play a crucial role in planning and delivering new products, changes to existing products, customer journeys, and digital developments to meet our customers' needs and business objectives.
Key Responsibilities:
- Lead product development enhancements through cross-functional teams to meet customer needs and strategic business objectives.
- Identify new opportunities through market understanding, competitor knowledge, and ongoing customer feedback.
- Collaborate across the team to prioritise initiatives and acquire key business stakeholder buy-in.
- Drive out, document, and validate requirements and journeys from stakeholders.
- Provide technical product input into the development of requirements.
- Coordinate and support implementations, including business readiness and communication plans, and work with Marketing to create take-to-market activities and messaging.
- Produce and present project delivery metrics to the Head of Products.
- Monitor product performance and lead retros post-launch to further inform future enhancements.
New Partner and Distribution Opportunities:
- Identify new opportunities with third parties to distribute our savings and investment products.
- Engage with new partners to enable new distribution routes to market, typically via a white-label relationship of our savings and investments products.
- Understand the commercial opportunity and wider implications of such partnerships to prioritise and acquire internal approval to move forward with preferred partners.
- Work with Procurement and other key areas across the business to support due diligence, contractual discussions, journeys, and controls to implement new third-party propositions.
- Provide ongoing relationship management with key savings and investment partners.
Ongoing Product Management:
- Understand regulatory requirements and changes in regulation related to our products to ensure their compliance.
- Ensure our products continue to be communicated accurately, provide value for money, and meet customer needs.
- Identify risks, manage them with key stakeholders, and provide recommendations for risk mitigation.
- Ensure our products meet and exceed legal, regulatory, and industry requirements.
This is a challenging and rewarding role that requires a proactive approach to identifying new product/proposition opportunities and a desire to drive them forward to meet our customer and business needs. You will have excellent stakeholder management skills with the ability to engage and influence at all levels within the business.
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