Credit Controller
1 month ago
We are seeking an experienced Credit Controller to join our team in Liverpool. As a Credit Controller, you will be responsible for handling credit assessments, decisions, and collecting payments in line with payment terms.
Key Responsibilities- Effectively manage workload across portfolio
- Adhere to all credit control processes and develop where necessary
- Collection of all outstanding debts within payment terms
- Reduce aged debt through pro-active telephone-based collection techniques
- Minimise risk across portfolio through regular review and arrears management
- Promote and develop relationships with key contacts throughout the business
- Manage queries to resolution through investigation, reconciliation and escalation
- Recommend appropriate action bailiff/legal/forfeiture
- Ensure all systems information is up to date and accurate and clearly demonstrates actions taken
- Creation of required client reports
- Manage payment plans
- Recommend bad debt write offs
- Assist in raising profile of credit control team with all departments
- Assist cashiering team with allocation of monies and maintenance of accounts
- Work collaboratively with other departments to ensure excellent service
- Good IT skills (Word, Excel, MS Outlook). Previous experience of working on multiple platforms
- Excellent communication skills, both verbally and in writing
- At least 18 months experience in a call centre environment, making high volume out bound calls
- Good understanding of credit control procedures and techniques
- Experience of working in target driven environment
- Experience of working in high transactional environment
- 'Design Your Life' training and development programme
- Flexible working
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
We are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us
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Liverpool, Liverpool, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading Not For Profit organisation in Liverpool, employing over 2000 staff. Known for its commitment to improving the community, the organisation provides essential services to local residents and is a significant employer in the Liverpool area.Job DescriptionWe are seeking a highly skilled Credit Controller to join our team....
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Liverpool, Liverpool, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading Not For Profit organisation in Liverpool, employing over 2000 staff. Known for its commitment to improving the community, the organisation provides essential services to local residents and is a significant employer in the Liverpool area.Job DescriptionWe are seeking a skilled Credit Controller to join our Accounting &...
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3 weeks ago
Liverpool, Liverpool, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading Not For Profit organisation in Liverpool, employing over 2000 staff. Known for its commitment to improving the community, the organisation provides essential services to local residents and is a significant employer in the Liverpool area.Job DescriptionWe are seeking a highly skilled Credit Controller to join our...
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Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeJob SummaryWe are seeking a skilled Credit Controller to join our team at Agility Resourcing. As a Credit Controller, you will be responsible for managing the debts of creditors, ensuring timely payments, and processing incoming funds.Your day-to-day duties will include reconciling invoices, resolving account queries, and managing debt recovery. You will...
