Customer Experience Ambassador

6 days ago


Sheffield, Sheffield, United Kingdom The Entertainer Full time

About Us

The Entertainer is a leading toy retailer with over 170 stores across the UK, dedicated to creating unforgettable experiences for children and families.

Job Summary

We are seeking an enthusiastic Sales Assistant to join our team in Sheffield at Meadowhall Shopping Centre. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store presentation.

Key Responsibilities:

  • Provide outstanding customer service, responding to queries and resolving issues efficiently
  • Maintain a thorough knowledge of products, ensuring customers receive accurate information and recommendations
  • Contribute to achieving sales targets through effective merchandising, visual displays, and engaging with customers
  • Work collaboratively with colleagues to achieve store goals and objectives

Requirements

To succeed in this role, you will need:

  • A friendly, approachable demeanor and excellent communication skills
  • Ability to work flexibly, including weekends and holidays
  • Strong teamwork and problem-solving skills

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £25,000 per annum (dependent on experience)
  • Flexible access to pay via MyView PayNow
  • Birthday leave and 30 days holiday per year
  • Generous toy discount and high-street leisure discounts
  • Cycle-to-work scheme and retail trust benefits
  • Enhanced maternity and paternity pay, life cover, and virtual GP services
  • Ongoing training and development opportunities through The EnterTrainer platform

Why Choose The Entertainer?

As a Sales Assistant at The Entertainer, you will have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded individuals who share a passion for creating memorable experiences for children and families. Our stores are closed on Sundays, providing a great work-life balance, and you'll have access to exclusive benefits and rewards.



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