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Field Service Technician

1 month ago

Cheltenham, Gloucestershire, United Kingdom Virgin Media O2 Full time
Job Summary

We are seeking a highly motivated and customer-focused Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and repairing our services, ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Install and repair our services, including broadband and mobile networks
  • Diagnose and resolve technical issues, ensuring minimal downtime for our customers
  • Provide exceptional customer service, responding to customer queries and concerns
  • Collaborate with our technical team to share knowledge and best practices
Requirements
  • UK Manual driving licence with no more than 8 points
  • Organised and customer-focused individual with a passion for problem-solving
  • Ability to work at heights and in all weather conditions
What We Offer
  • Competitive salary of £29,000, plus overtime and performance-based commission
  • 25 days of annual leave, including your birthday
  • First-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage

At Virgin Media O2, we are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and encourage you to apply if you meet the requirements.