Senior Site Operations Manager

3 days ago


London, Greater London, United Kingdom Arriva UK Bus Ltd Full time

We are seeking a visionary leader to oversee the day-to-day operation of bus services at Arriva UK Bus Ltd.

As Senior Site Operations Manager, you will be responsible for ensuring safety, compliance, and continuous improvement in service delivery and customer satisfaction.

Main Responsibilities

  • Health & Safety: Ensure compliance with Arriva's Health & Safety Policy and statutory obligations.
  • Customer Service: Oversee service delivery, maintain relationships with key stakeholders, and lead, motivate, and develop teams.
  • Operational Management: Act as a visible leader, promote high performance, manage disciplinary matters, and ensure operational compliance and profitability.

Requirements

  • Transport Manager qualification on the Operator's Licence.
  • Experience managing operational facilities with P&L responsibility.
  • Strong leadership, customer service, and team development skills.

This role requires a strategic thinker who can drive innovation and collaborate to share best practices across sites.



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