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Assistant Store Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Deichmann Full time

**Job Summary**

: Deichmann is seeking a highly motivated and experienced Assistant Store Manager to join our team in Basingstoke. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

**Key Responsibilities** :
  • **Motivate and Coach the Team**: Lead by example and inspire your team to deliver outstanding customer service, ensuring a positive shopping experience for all customers.
  • **Sales and Customer Service**: Develop and implement strategies to drive sales growth, increase customer loyalty, and improve overall customer satisfaction.
  • **Store Operations**: Oversee the day-to-day operations of the store, including stock management, visual merchandising, and maintaining a clean and organized store environment.
  • **Team Management**: Recruit, train, and develop a high-performing team, ensuring that all staff members are equipped to deliver exceptional customer service and meet sales targets.
  • **Analytical and Problem-Solving Skills**: Analyze sales data and customer feedback to identify areas for improvement and develop strategies to address any issues.
  • **Communication and Interpersonal Skills**: Develop and maintain strong relationships with colleagues, customers, and suppliers, ensuring effective communication and collaboration across all levels of the business.
  • **Adaptability and Flexibility**: Demonstrate a flexible and adaptable approach to work, with the ability to work effectively in a fast-paced environment and respond to changing priorities.
  • **Leadership and Initiative**: Take ownership of your role and demonstrate leadership skills, taking initiative to identify opportunities for improvement and implement changes to drive business growth.

**Requirements**

:
  • Proven experience in a retail management role, with a strong track record of delivering sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Flexibility and adaptability, with the ability to work effectively in a fast-paced environment.
  • Strong customer service skills, with the ability to deliver exceptional customer experiences.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.

**What We Offer**

:
  • A competitive salary of £28,000.
  • A comprehensive benefits package, including a pension scheme and life insurance.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.