Customer Service Team Member

5 days ago


Bishop's Stortford, Hertfordshire, United Kingdom Pertemps Bond Full time

As a Detail-Oriented Customer Experience Professional, you will play a crucial role in managing and resolving customer queries, ensuring that our clients receive exceptional service.

Pertemps Bond is a leader in pharmaceutical and health distribution services, and we are seeking an experienced individual to join our dynamic Customer Service team. This is an exciting opportunity for someone who thrives under pressure and has experience working within a fast-paced environment.

Key Responsibilities:
  • Resolve Customer Queries: Manage and resolve customer complaints, delivery issues, and order discrepancies efficiently.
  • First Point of Contact: Handle incoming calls as the first point of contact and lead on resolving issues by collaborating with other departments.
  • Order Processing: Process orders accurately and ensure they meet customer expectations.
  • Query Tracking: Log and track customer queries to ensure efficient resolution and follow-through to completion.
Requirements:
  • Previous Experience: Essential previous experience in a customer service role and previous administrative experience.
  • Proactive Attitude: A proactive can-do attitude with the ability to thrive in a fast-paced high-pressure environment.
  • Problem-Solving Skills: Ability to stay calm under pressure and take a confident innovative approach to problem-solving.
  • Technical Skills: Strong computer skills with excellent verbal and written communication abilities.
  • Initiative: Have the confidence to work on your own initiative as well as part of a team.
Benefits:
  • Career Progression: Opportunities for career progression.
  • On-Site Parking: On-site parking available.
  • Holiday Entitlement: 25 days holiday + bank holidays, with an additional day off in your birthday month.
  • Company Socials: Regular company socials fostering a collaborative and enjoyable work environment.
  • Supportive Team: Be part of a growing and exciting company with a supportive team.

We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience.



  • Bishop's Stortford, Hertfordshire, United Kingdom Chartwells - Independent Full time

    Job OverviewWe are seeking a Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will be responsible for providing exceptional customer service and supporting the delivery of high-quality food experiences.Key ResponsibilitiesPrepare and serve food that meets our high standards of quality and...


  • Bishop's Stortford, Hertfordshire, United Kingdom Chartwells - Independent Full time

    We're looking for a skilled Catering Assistant to join our Chartwells - Independent team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and contributing to the success of our business.Your responsibilities will include preparing high-quality food, creating attractive displays, and maintaining a positive...


  • Bishop's Stortford, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About This RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant.As a Customer Service Assistant, you will be responsible for delivering exceptional customer service, preparing delicious food, and maintaining a positive brand image.Key ResponsibilitiesFood Preparation: Prepare high-quality food...

  • Warehouse Team Member

    4 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Welcome Break Full time

    Customer Service at Welcome Break Make a difference at Welcome Break, a leading provider of motorway services across the UK. As a Team Member, you'll be part of a world-class team delivering exceptional customer experiences across various brands. From serving customers in our restaurants to providing support behind the scenes, every role makes a vital...


  • Bishop's Stortford, Hertfordshire, United Kingdom Hertfordshire Catering Full time

    Job TitleCulinary Team MemberAbout the RoleWe are seeking a highly motivated and enthusiastic Culinary Team Member to join our team at Thorn Grove Primary School. As a key member of our catering team, you will be responsible for providing high-quality food service to students and staff.ResponsibilitiesOur ideal candidate will have previous experience in food...

  • Courier Team Member

    3 days ago


    Bishop's Stortford, Hertfordshire, United Kingdom Royal Mail Group Full time

    Job Summary:We are looking for an organised and punctual courier team member to join our team. As a courier team member, you will be responsible for delivering packages to customers in a timely manner while providing excellent customer service. The ideal candidate will have a strong sense of community and take pride in their work.Key Responsibilities:Happy...


  • Bishop's Stortford, Hertfordshire, United Kingdom Adecco Full time

    Job Title: Customer Service Team LeadLocation: Bishops StortfordContract Details: Permanent, Full TimeSalary: £25,000Hours: Monday to Friday, 8:30am to 5:30pmAbout Our Client:Our client is a leading organisation in the Pharmaceutical & Health Distribution industry. With over two decades of experience, they provide end-to-end distribution services and market...


  • Bishop's Stortford, Hertfordshire, United Kingdom Next Full time

    Are you looking for a challenging and rewarding role that will keep you engaged throughout the holiday season? We are seeking a Christmas Stock Team Member to join our team at Next.About the RoleWe are offering a temporary, flexible job opportunity that will allow you to work in various areas of the store, including our stock teams. As a Christmas Stock Team...


  • Bishop's Stortford, Hertfordshire, United Kingdom FW Recruitment Full time

    Customer Services Coordinator RoleFW Recruitment is seeking a skilled Customer Services Coordinator to join our team in the UK Sales Division. As a key member of our customer service team, you will be responsible for ensuring customer requirements are properly recorded and met.Key Responsibilities:Manage order entry and process customer orders for the UK...


  • Bishop's Stortford, Hertfordshire, United Kingdom NEXT Full time

    About the Role:We are seeking a skilled and flexible Support Team Member to join our team at NEXT for the Christmas season. As a Christmas Support Team Member, you will play a crucial role in our stock teams, processing products and ensuring a seamless customer experience.Key Responsibilities:Process stock quickly and accurately, including scanning,...


  • Bishop's Stortford, Hertfordshire, United Kingdom AWD online Full time

    Award-winning AWD online is seeking a highly skilled Customer Service Ambassador to join our team in Bishop's Stortford, Hertfordshire. As a key member of our customer-facing team, you will be the first point of contact for customers, providing outstanding service and support.About the RoleWe are looking for an individual with excellent communication skills,...


  • Bishop's Stortford, Hertfordshire, United Kingdom Welcome Break Full time

    About the RoleWe are seeking talented individuals to join our team as Customer Service Associates at Welcome Break.Key ResponsibilitiesAs a Customer Service Associate, you will provide exceptional customer service to our guests, ensuring a welcoming and friendly experience at all times.What We OfferAs a valued member of our team, you will receive:Competitive...


  • Bishop's Stortford, Hertfordshire, United Kingdom Franco Manca Full time

    Front of House Team MemberWe are looking for Front of House team members to join our pizzeria team at Franco Manca. As a Front of House team member, you will be responsible for delivering exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Maintain high health & safety and hygiene standardsWork in a fast-paced and busy...


  • Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're looking for talented individuals to join our store team. As a Tesco Store Team Member, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.Key ResponsibilitiesProvide exceptional customer service, greeting customers with a smile and serving them with pride.Build rapport with...


  • Bishop's Stortford, Hertfordshire, United Kingdom Office Angels Full time

    Job Title: Customer Service ExecutiveAbout the Role:We are seeking a highly skilled Customer Service Executive to join our dynamic team at Office Angels. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, resolving customer queries, and providing support to our internal teams.Key...


  • Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

    About the RoleAs a member of our store team, you will play a vital role in serving our customers and contributing to the success of Tesco.Key ResponsibilitiesProvide excellent customer service, ensuring that our customers have a positive shopping experience.Be passionate about our products and services, and be knowledgeable about our store's offerings.Work...


  • Bishop's Stortford, Hertfordshire, United Kingdom Welcome Break Full time

    About UsWelcome Break is a leading hospitality company, dedicated to delivering exceptional customer experiences across our network of service stations and travel centres.We are currently seeking enthusiastic and motivated individuals to join our team as Customer Service Ambassadors. In this role, you will have the opportunity to work in a fast-paced...


  • Bishop's Stortford, Hertfordshire, United Kingdom Adecco Full time

    About Our ClientAdecco is a leading recruitment agency dedicated to delivering exceptional customer service and support to its clients. Our client is a well-established FMCG brand specialising in the production and distribution of arts & entertainment ware across the UK and Europe.About The JobWe are seeking a highly skilled Customer Service Administrator to...


  • Bishop's Stortford, Hertfordshire, United Kingdom Adecco Full time

    About Our ClientAdecco is a leading employment agency specialising in the provision of skilled professionals to various industries. Our client is a renowned FMCG brand that excels in the production and distribution of arts & entertainment ware across the UK and Europe.About The JobWe are seeking a talented Customer Service Administrator to join our dynamic...


  • Bishop's Stortford, Hertfordshire, United Kingdom WHSmith Full time

    Job DescriptionWe are seeking an enthusiastic and dedicated Seasonal Retail Sales Assistant to join our team at WHSmith in Bishops Stortford. As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating memorable shopping experiences.Key Responsibilities:Deliver outstanding customer service to all...