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Operational Director, Hospitality

1 month ago

Reading, Reading, United Kingdom Cosy Club Full time

About Us


Cosy Club is a vibrant and eclectic venue that offers an exceptional dining experience. As a leading hospitality brand, we are committed to delivering outstanding service and creating unforgettable memories for our guests.


As an Operational Director, you will play a crucial role in leading our team to achieve exceptional results. Your primary responsibility will be to oversee the day-to-day operations of our Reading site, ensuring seamless execution of our business strategy.


Salary


We offer a competitive salary range of £40,000 - £55,000 per annum, depending on your experience and qualifications. In addition to your base salary, you will also receive a bonus scheme that rewards your hard work and dedication.


Job Description


You will be responsible for:



  • Leading and managing a high-performing team of hospitality professionals
  • Developing and implementing operational strategies to drive business growth and excellence
  • Maintaining high standards of customer service and ensuring exceptional guest experiences
  • Managing budgets, forecasting revenue, and controlling costs
  • Collaborating with other departments to achieve business objectives

Requirements


To be successful in this role, you will need:



  • A degree in Hospitality Management or a related field
  • At least 3 years of experience in a senior leadership role within the hospitality industry
  • Proven track record of achieving business growth and improving profitability
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work under pressure and make informed decisions quickly

Benefits


In addition to your competitive salary and bonus scheme, you will enjoy:



  • Overtime pay: work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required
  • A commitment to prioritise your work-life balance and respect of your time off
  • Tips shared equally
  • Christmas Day off
  • Unlimited 50% off staff discount
  • A meal on shift... no matter the length

What We Offer


Cosy Club is a dynamic and exciting workplace that offers numerous opportunities for career development and growth. If you are a motivated and ambitious individual who is passionate about delivering exceptional hospitality experiences, we would love to hear from you.