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Server Maintenance Engineer

2 months ago

Portsmouth, Portsmouth, United Kingdom Endeavour Recruitment Solutions Full time

About the Role

We are currently seeking a Network Infrastructure Specialist to join our client's team in Hampshire. As a Network Infrastructure Specialist, you will be responsible for providing technical support for server infrastructure and LAN WAN networks for external customers.

  • Provide technical support for server infrastructure and LAN WAN networks.
  • Consult on infrastructure problems and provide suitable networking solutions.
  • Respond to enquiries from clients and help them resolve hardware or software problems.

Key Responsibilities:

  1. Resolve all IT issues in a professional manner.
  2. Allocate more complex service issues to the relevant IT Support member.
  3. Maintain accurate records of customer interactions.

Requirements:

  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
  • Excellent telephone manner and client facing experience.
  • A Microsoft certification such as an MCSE or MCITP is desirable.

Salary and Benefits:

The successful candidate will receive a competitive salary of £42,000 per annum, plus benefits including pension scheme, life assurance, and 25 days annual leave.