Agile Test Automation Specialist

1 week ago

Birmingham, Birmingham, United Kingdom Thermo Fisher Scientific Full time
Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22 degrees, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.),

Job Description

Technical Specialist III: IVD Medical Technologies

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. We provide the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

This role is fully onsite at our Edgbaston, Birmingham Site

The Binding Site Group, a division of Thermo Fisher Scientific, is a global leader in specialty diagnostics and is active in the scientific community. They offer diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders.

Key Responsibilities:

  1. Develop and conduct EXENT End User and Internal training programs that include the latest technical advancements and software updates. This includes remote and in-person workshops for both end customers and subsidiary offices.
  2. Monitor key performance indicators to identify areas of improvement that promote efficiency, competitive advantage and empower skills within the team.
  3. Assume an important role in developing departmental processes that guarantee seamless integration of the EXENT system into the customer laboratory workflow – enabling progress to be appropriately reported, controlled, and maintained during hypercare and beyond.
  4. Collaborate with technical functions in Global Services and across various regions to provide timely and effective onsite or remote support to customers (end-users) and colleagues.
  5. Collaborate to share knowledge through structured training materials and knowledge articles and relevant technical materials.
  6. Leverage technical proficiency and customer-facing skills to present the systems, software and products during demonstrations, customer insight days and other company-led and marketing events.
  7. Play a pivotal role as the 'customer's voice' and provide input to optimize product use in clinical laboratories, which encompasses support for software and system development projects.
  8. Ensure adherence to the company's quality and regulatory policies by promptly identifying product risks and technical issues, and proposing mitigation strategies.
  9. Engage in change control and other configuration management activities.

Requirements:

  1. Bachelor's Degree / equivalent in life science or other science related field.
  2. Demonstrable working experience with IVD medical technologies.

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