Commercial Relationship Specialist

18 hours ago


Gloucester, Gloucestershire, United Kingdom First Base Full time
Job Title: Commercial Relationship Specialist

Company Overview: As a leading company in the industry, First Base is committed to building strong, lasting relationships with our customers. We are seeking a skilled Commercial Relationship Specialist to join our team and help us achieve our goals.

Job Description:
This role involves developing and maintaining commercial relationships with key customers to drive revenue growth and improve customer satisfaction. Key responsibilities include:

Key Responsibilities:
  • Manage all incoming enquiries, ensuring quotes and orders meet technical, commercial, cost, and delivery requirements.
  • Oversee contracts to ensure all technical, quality, and commercial obligations are fulfilled.
  • Monitor contract progress, identifying and resolving issues promptly.
  • Act as the customer representative, coordinating with sales, engineering, purchasing, finance, and production teams.
  • Maintain ongoing communication with customers, responding to queries accurately and promptly.
  • Develop and implement policies and procedures to achieve performance objectives.
  • Log enquiries and update sales target records; provide support to UK and international sales teams as required.

Salary and Benefits:
This role offers a competitive salary of £29,000 per annum, 25 days holiday, plus benefits.

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