Food and Beverage Service Associate

5 days ago


Swansea, City and County of Swansea, United Kingdom Aimbridge Hospitality Full time

About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

What We Offer

As a member of our team, you'll enjoy a range of benefits, including:

  • Hotel Discounts - Enjoy staff rates and up to 50% discounts on food, beverage, and spa services across our portfolio.
  • Wagestream - Stream up to 40% of your pay as you earn it and set automatic savings to support your financial well-being.
  • Employee Assistance Program - Access 24/7 support for your personal and professional needs.

A Day in the Life

As a Food and Beverage Service Associate, you'll be the primary point of contact for our guests, providing exceptional service and ensuring a smooth experience. You'll work closely with your team to deliver outstanding results and exceed guest expectations.

Key Responsibilities

  • Guest Interaction - Greet guests, take orders, and provide exceptional service in a friendly and professional manner.
  • Food and Beverage Preparation - Ensure timely preparation and serving of food and beverages.
  • Upselling and Cash Handling - Upsell food and beverage items and handle cash, card, and other forms of payment accurately.
  • Housekeeping and Maintenance - Maintain a clean and tidy dining area, including tables, chairs, and floor.
  • Room Service and Events - Assist with room service orders and serve guests in our conference and events areas.
  • Customer Service - Provide exceptional customer service at all times.
  • Health and Safety - Ensure compliance with health and safety regulations.
  • Training and Development - Attend training sessions and team meetings as required.

What We're Looking For

We're seeking a passionate and dedicated individual who shares our commitment to exceptional guest service and living our brand standards. If you have a flair for hospitality and a strong work ethic, we'd love to hear from you.



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