Food and Beverage Service Associate
5 days ago
About Aimbridge Hospitality
Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.
What We Offer
As a member of our team, you'll enjoy a range of benefits, including:
- Hotel Discounts - Enjoy staff rates and up to 50% discounts on food, beverage, and spa services across our portfolio.
- Wagestream - Stream up to 40% of your pay as you earn it and set automatic savings to support your financial well-being.
- Employee Assistance Program - Access 24/7 support for your personal and professional needs.
A Day in the Life
As a Food and Beverage Service Associate, you'll be the primary point of contact for our guests, providing exceptional service and ensuring a smooth experience. You'll work closely with your team to deliver outstanding results and exceed guest expectations.
Key Responsibilities
- Guest Interaction - Greet guests, take orders, and provide exceptional service in a friendly and professional manner.
- Food and Beverage Preparation - Ensure timely preparation and serving of food and beverages.
- Upselling and Cash Handling - Upsell food and beverage items and handle cash, card, and other forms of payment accurately.
- Housekeeping and Maintenance - Maintain a clean and tidy dining area, including tables, chairs, and floor.
- Room Service and Events - Assist with room service orders and serve guests in our conference and events areas.
- Customer Service - Provide exceptional customer service at all times.
- Health and Safety - Ensure compliance with health and safety regulations.
- Training and Development - Attend training sessions and team meetings as required.
What We're Looking For
We're seeking a passionate and dedicated individual who shares our commitment to exceptional guest service and living our brand standards. If you have a flair for hospitality and a strong work ethic, we'd love to hear from you.
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