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Business Support Officer

2 months ago

Exeter, Devon, United Kingdom NHS Full time
About the Role

We are seeking a highly motivated and organized Business Support Officer to join our Clinical Health Psychology & Neuropsychology Service at the Royal Devon Universities HealthCare NHS Trust. As a key member of our administration team, you will provide comprehensive support to our clinicians and patients, ensuring the smooth delivery of our services.

Main Responsibilities
  • Provide administrative support to our clinical team, including diary management, appointment booking, and data entry.
  • Manage complex referral systems, ensuring accurate and timely processing of patient information.
  • Develop and maintain electronic records, filing systems, and databases, ensuring confidentiality and data security.
  • Communicate effectively with patients, clinicians, and other stakeholders, demonstrating excellent interpersonal and communication skills.
  • Work collaboratively with the team to achieve service goals, prioritizing tasks and managing workload effectively.
Requirements
  • NVQ3 in administration or equivalent level administrative knowledge and experience.
  • Excellent organizational skills, with the ability to prioritize workload and adapt to change.
  • Previous experience of working within an administrative or secretarial team, with a focus on confidentiality and data security.
  • Intermediate IT skills in Microsoft Office Packages, including Word, Excel, PowerPoint, and Outlook.
  • Ability to manage diverse workload, deal with frequent interruptions, and maintain a positive attitude towards mental ill health and disability.
What We Offer

We are committed to being an inclusive employer, encouraging applications from all sections of the community. We offer a supportive and flexible working environment, with opportunities for professional development and growth. As a Disability Confident Leader, we are proud to promote equality and diversity in the workplace.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.