Data Support Consultant

1 month ago


Ely, Cambridgeshire, United Kingdom ASL Systems Group Full time
Job Description

The role of a Data Support Adviser at ASL Systems Group involves regular updates, troubleshooting, and coordination with various departments to meet business needs. The position requires attention to detail and the ability to work closely with teams.

A key aspect of this job is maintaining and enhancing our manufacturer portals, ensuring they are secure and functioning properly. This includes managing online portals, working with customer success and billing teams, and collaborating with IT to implement new features.

We offer an estimated salary of £35,000 per year, based on industry standards and location.

Key Responsibilities:

  1. Manage and maintain online manufacturer's portals
  2. Work closely with Customer Success, Billing, and Order Fulfilment teams
  3. Troubleshoot and resolve technical issues relating to portals
  4. Collaborate with the IT department to implement new features
  5. Monitor portal usage and performance metrics

Benefits:

  • Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch
  • 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years' service
  • Excellent training & development opportunities
  • Life insurance
  • BUPA health assessment
  • Physical, mental, and emotional wellbeing support


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